A simple conversation

talk to your customers

Talking to your customers will reveal much more than you think

How many case studies have you written where you’ve put words into your customers’ mouth and sent them the draft for them to approve before you publish it?

It’s time to stop  and let your customers do the talking for you. If you spend half an hour talking to your customer about that great project you delivered you’ll get some little gold nuggets that will make the story much more interesting, believable and likely to help you sell more of your stuff.

We think we know why people by our stuff – and for the most part we’re not far wrong. But every now and again a little surprise turns up – and this has benefits outside of the marketing project that spurred the conversation in the first place.

It reveals another USP, a new industry sector you could target, a new country where there is demand for what you do. It’s only one on one conversations that will reveal these little gems – so get talking.

Get in touch and we can talk about how we can work together on your project case studies.

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Do it – pull the pin !!

pull the pin and see what heppens

Sometimes to get noticed you need to be a bit controversial

We’re all drowning in the sea of bland, corporate copy that most communications departments peddle.

With the editorial departments at newspapers and in the trade media now reduced to a one or two person department most press releases are simply getting copied and pasted into position with no editorial control.

This isn’t as good as it sounds – it all sounds the same. What happens next? People stop reading it. Your customers stop reading it.

So how do you get noticed among all of this?

Just be a bit controversial – it sounds simple but most communications departments are restricted by copy guidelines and the fear of senior management that any deviation from the standard press release template will result in you being seen as ‘unprofessional’.

Have a chat with magazine and newspaper editors and ask what they want. I have – and what they’re after is someone – anyone – with an opinion.

Don’t hide behind the corporate mask – put a face to the release. Speak like a real person. And tell people what you think.

Go on – try it. I guarantee you’ll see your coverage explode.

Fill in your details below and we can work together to maximise your coverage

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